In 2016, Cathay Pacific and Cathay Dragon carried 34.3 million passengers. There were zero fatalities caused by operational incidents or accidents.
Inflight medical support
All Cathay Pacific and Cathay Dragon aircraft are able to call for aero-medical advisory assistance 24/7 through the use of the inflight phone system. This system ensures that, regardless of where the aircraft is flying, there is generally access to emergency medical specialists who can offer assistance with the diagnosis and treatment of any passenger or crew illnesses and injuries. All crew are trained in basic first aid and cardiopulmonary resuscitation, and we also carry automated external defibrillators (AEDs) on all of our Cathay Pacific passenger aircraft, which all crew are trained to use. In 2016, the decision was taken to also install AEDs on all Cathay Dragon aircraft, for which installation and crew training will take place in 2017.
Cathay Pacific and Cathay Dragon strive to serve meals that meet high health standards. Caterers are charged to create well-balanced meals, minimise the use of trans-fats, and implement a policy of no monosodium glutamate. Our policies on food safety and hygiene are based on recognised standards, such as the World Food Safety Guidelines for Airline Catering. Our caterers must comply with our strict food safety requirements, which will be measured and monitored through the Cathay Pacific robust audit programme.
Cabin air quality
All passenger aircraft are fitted with high-efficiency particulate air filters that remove more than 99.7% of particulates, allergens and airborne microbes (bacteria and viruses). The filters are maintained and changed regularly according to the manufacturer’s guidelines. Air circulation within the cabin is continuous with outside air flowing into and out of the cabin. This replenishes the cabin air constantly, keeping carbon dioxide and other contaminants below standard limits, and keeps cabin air quality at comfortable levels for passengers as well as our cabin and flight crew onboard.