Since 2010, Cathay Pacific has invited different multi-stakeholder committees to provide external input in regards to our stated performance against our Sustainable Development Strategy. We also ask our multi-stakeholder committees to review and assess the balance, completeness and responsiveness of our Sustainable Development Reports.
In 2016, we have taken the opportunity to engage a new committee to provide their views on our performance and strategy.
The committee members were selected based on their range of expertise, which we believe can provide invaluable input for us to improve our report. Their advice will also help to shape our future sustainable development approach and programmes. This year, the panel consisted of:
- Robert Wood – Head of Sustainability, Virgin Australia
- Christoph Ganswindt – Executive Director, Information Technology and Sustainability, Hong Kong Jockey Club
- Daisy Chee – Assistant Manager, Group Sustainability, CLP
The Stakeholder Review Committee convened twice in-person and via a conference call focus group meeting to review draft report content, as well as to provide advice on our Sustainable Development Strategy.
The committee considered the following topics:
- The appropriate coverage of issues and the materiality of those issues (existing and emerging) for Cathay Pacific and its stakeholders;
- The responsiveness of the report in terms of addressing stakeholder concerns; and
- Improvements that Cathay Pacific could make in current and future reports, as well as in overall communications and engagement around sustainable development.
We would like to express our appreciation to the committee for their time and invaluable feedback on our report.
The Committee Statement:
We welcome Cathay Pacific’s invitation to be involved in this year’s Stakeholder Review Committee. This exercise demonstrates the organisation’s commitment to multi-stakeholder engagement and obtaining external input around the organisation’s reporting, performance and communications related to its Sustainable Development strategy.
Overall, the Committee acknowledges Cathay Pacific’s efforts to take a leadership role in the sustainable development of the aviation industry. This is supported by Cathay Pacific’s focus on alternative fuel investment and research in sustainable energy, its integrated approach in identifying and addressing material issues, and its transparent approach to reporting. It is also supported by Cathay Pacific’s engagement in various industry associations such as IATA’s Environment Committee and the ICAO’s Global Market-based Measure Technical Task Force for the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) scheme.
The Committee welcomes the streamlined format of the online report; and commends the structure and readability of the report.
Looking ahead, we would like to encourage Cathay Pacific to consider:
- undergoing a comprehensive discussion on the 20/20 commitments and future sustainable development strategy in the Report;
- enhancing the communication around sustainability throughout the customer journey, using new and innovative channels such as social media, inflight entertainment, and mobile apps;
- sharing its best practices and strategies internally with other department as well as externally with other organizations across the sector; and
- Broadening the scope of stakeholder communications by pragmatic discussion of the various challenges being faced in sustainable development.
We commend Cathay Pacific for its continued commitment to sustainable development reporting and stakeholder engagement, which demonstrate transparency and integrity.
Stakeholder Review Committee