Over 1,000 Number of suppliers globally for Cathay Pacific and Dragonair
33,400 Number of group staff worldwide, of which 25,700 are employed in Hong Kong
3,000 Volunteer hours by staff
126 Number of student participants in the English On Air programme
12,000 Number of visitors from schools and non-governmental organisations to Cathay City

Social Indicators Table

  Units 2014 2013
Total workforce no. 33,423 29,787
by Location
Hong Kong
%
77
79
China
%
3
3
Outports
%
20
18
by Employment Type
Flight Crew
%
10
11
Cabin Crew
%
36
38
Ground Staff
%
28
30
Subsidiary Staff
%
26
21
by Gender
Female
%
54
56
Male
%
46
44
by Age Group
Under 30 years old
%
30
28
30-50 years old
%
56
57
over 50 years old
%
14
15
by Contract Type
Permanent terms
%
91
95
Fixed/temporary terms
%
4
5
Supervised employees
%
5
0
Permanent employees
by Gender
Female
%
56
57
Male
%
44
43
by Employment Type
On full-time
%
98
98
On part-time
%
2
2
Temporary employees
by Gender
Female
%
48
56
Male
%
52
44
Senior Management from Local Community (1) % 60 80
Employee Yearly Turnover Rate (2)
by Location
Hong Kong
%
14
12
China
%
10
10
Outports
%
8
7
by Employment Type
Flight Crew
%
4
4
Cabin Crew
%
5
4
Ground Staff
%
8
8
Subsidiary Staff (5)
%
36
37
by Gender
Female
%
13
12
Male
%
11
11
by Age Group
Under 30 years old
%
21
21
30-50 years old
%
8
6
over 50 years old
%
13
12
Lost time Injury Frequency Rate (3)
Cathay Pacific
rate
18.2
27.3
Dragonair
rate
21.8
19.0
Subsidiary Staff
rate
17.4
20.0
No of fatalities due to CX Group operations
CX Group Staff
no.
0
1(4)
Contractors working within Cathay Pacific/Dragonair premises
no.
0
0
Passengers
no.
0
0
Average hours of training per year
Top/Senior Management
hrs
3.2
2.0
Middle/Junior management & supervisory
hrs
9.8
10.3
Customer facing staff
hrs
30.5
32.7
Non-customer facing operational/technical staff
hrs
19.2
17.0
Others
hrs
0.7
0.2
New Employees
by Age Group
Under 30 years old
%;
39
N/A
30-50 years old
%;
7
N/A
over 50 years old
%
6
N/A
by Gender
Female
%
17
N/A
Male
%
16
N/A
By Region
Hong Kong
%
17
N/A
China
%
15
N/A
Outports
%
13
N/A
Employees receiving performance reviews % 100 100
Human rights screening in investment and procurement practices % 100 100
Reported incidents of discrimination no. 0 0
Non-compliance cases on product responsibility issues (5) no. 0 0
Non-compliance cases on applicable laws and regulations (6) no. 0 0

Our 2014 data includes Cathay Pacific Services Limited for the first time

  • (1) Includes Executive Directors only.
  • (2) Employee Turnover Rate computed as # of leavers/# of staff for each month and averaged on a yearly basis.
  • (3) LTIFR is computed as (# of injuries resulting in lost time/total workforce hours) x 1,000,000.
  • (4) Please refer to our Safety Factsheet of our Sustainable Development Report 2013.
  • (5) Includes cabin product, marketing and customer privacy.
  • (6) Includes anti-competition and corruption cases. For details on anti-competition cases, please refer to pg. 84-85 of our Annual Report 2013.