Progress on 2011 Actions and 2012 Agenda
Commitments Progress What we did in 2011
Launch of a new work injury rehabilitation programme for HKIA airport staff. Ongoing
Launch an SMS e-learning module. Completed In August 2011, we rolled out an SMS e-Learning package and knowledge test for CX staff to complete.
Launch an aircraft damage prevention programme. Completed

This is an ongoing programme where we are constantly looking for ways to reduce aircraft damage on the ground. In 2011, Cathay Pacific was one of the initial six members to share data with IATA’s Ground Damage Database, which now receives data from over 20 airlines and service providers. We also met with other oneworld partners to look at ground damage amongst the member operators. In addition, the Cathay Pacific Engineering Department initiated an arrival inspection program whereby an engineer inspects all door areas before equipment is allowed to be positioned.

Agenda for 2012

  • Benchmark CX safety performance against other airlines and industry performance
  • Introduce Behavioural Safety as part of the safety and OH&S training course for cabin crew
  • Update on the FRMS at Dragonair
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