Social Indicators Table
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  • Sustainable Development Report 2010
    [website | pdf]
  • Sustainable Development Report 2009
    [website | pdf]
  • Sustainable Development Report 2008 [pdf]
  • Sustainable Development Report 2007 [pdf]
  • Sustainable Development Report 2006 [pdf]
  • Sustainable Development Report 2005 [pdf]
  • Sustainable Development Report 2004 [pdf]
  • Sustainable Development Report 2003 [pdf]
Issue Units 2011+ 2010+   Issue Units 2011+ 2010+
Total CX Group workforce no. 28,158 26,564
by Location
Hong Kong no. 21,784 20,475
China no. 825 749
Outports no. 5,549 5,340
by Employment Type
Flight Crew no. 3,133 3,022
Cabin Crew no. 10,520 9,740
Ground Staff no. 8,603 8,120
Subsidiary Staff no. 5,902 5,682
by Gender
Female % 57% 55%(1)
Male % 43% 45%(1)
by Age Group
Under 30 years old % 27 27(1)
30-50 years old % 59 60(1)
over 50 years old % 14 13(1)
Senior Management from Local Community (7) % 80 100
Employee Yearly Turnover Rate (8)
by Location      
Hong Kong % 14(6) 6(5)
China % 9(6) 11(5)
Outports % 6(6) 8(5)
by Employment Type      
Flight Crew % 7 14
Cabin Crew % 4 3
Ground Staff % 8 7
Subsidiary Staff % 31(4) 29(3)
by Gender      
Female % 11(6) 6(5)
Male % 12(6) 8(5)
by Age Group
Under 30 years old % 19(6) 12(5)
30-50 years old % 8(6) 5(5)
over 50 years old % 11(6) 4(5)
Lost time Injury Frequency Rate (9) (10)
Cathay Pacific rate 33.8 52.1
Dragonair rate 25.2 47.3
Subsidiary Staff rate 20.6 18.4 (4)
Number of fatalities due to CX Group operations
CX Group Staff no. 0 0
Contractors working within Cathay Pacific/Dragonair premises no. 0 0
Passengers no. 0 0
Average hours of training per year
Flight Crew hrs 44 47
Cabin Crew hrs 62 38
Airport Staff hrs 32 25
Engineering Staff hrs 264 294
Subsidiary Staff hrs 21 21
Total online learning enrollments no. 268,359 158,287
Employees covered under collective bargaining agreement (11) % 2.0 3.4
Employees receiving performance reviews % 100 100(2)
Human rights screening in investment and procurement practices % 100 100(2)
Reported incidents of discrimination no. 0 1
Non-compliance cases on product responsibility issues (12) no. 0 0(2)
Non-compliance cases on applicable laws and regulations (13) no. 0 0(2)
 

+Covers, CX, KA, 100% owned Hong Kong-based subsidiaries, and Air Hong Kong

(1)Includes CX, KA, AHK, CPCS, HAS, VLS

(2)Includes CX, KA, CPCS, HAS

(3)Includes CPCS, VLS

(4)Includes CPCS, HAS, VLS

(5)Includes CX, CPCS

(6)Includes CX, KA, CPCS, HAS, VLS

(7)Includes Executive Directors only

(8)Employee Turnover Rate computed as # of leavers/# of staff for each month and averaged on a yearly basis

(9)LTIFR is computed as (# of injuries resulting in lost time/total workforce hours) x 1,000,000

(10)This is now a combined number for each business unit

(11)% of employees under collective bargaining agreements are reported where it is applicable and in accordance with local legislation. We only have data for Australian, Canadian, and UK outports.

(12)Includes cabin product, marketing and customer privacy

(13)Includes anti-competition and corruption cases. For details on anti-competition cases, please refer to pg. 84-85 of our Annual Report 2011.

Note:

CX: Cathay Pacific AirwaysKA: Hong Kong Dragon AirlinesAHK: Air Hong Kong

CHL: Cathay HolidaysCPCS: Cathay Pacific Catering Services

HAS: Hong Kong Airport ServicesVLS: Vogue Laundry