Overview
162 destinations, 

42 countries and territories, 

Carried 27.6 million passengers in 2011

Our customers are integral to the sustainable development of our business, as without them, we simply would not succeed. If our customers are well looked after, they will return. We treat customer concerns as opportunities to impress and make a difference. It is therefore important to us that we listen to their feedback and continue to provide a service that is beyond their expectations.

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  • Sustainable Development Report 2010
    [website | pdf]
  • Sustainable Development Report 2009
    [website | pdf]
  • Sustainable Development Report 2008 [pdf]
  • Sustainable Development Report 2007 [pdf]
  • Sustainable Development Report 2006 [pdf]
  • Sustainable Development Report 2005 [pdf]
  • Sustainable Development Report 2004 [pdf]
  • Sustainable Development Report 2003 [pdf]