Customer Satisfaction

Our service philosophy – Service Straight From The Heart – is an integral part of the Cathay Pacific culture. Our priority is to provide a great service that is warm, friendly, professional and sensitive to our passengers’ needs. We are constantly looking for ways to enhance our customers’ experience of flying with us, which is why we value feedback from our customers.

Font Size
A A A
Share
  • Sustainable Development Report 2010
    [website | pdf]
  • Sustainable Development Report 2009
    [website | pdf]
  • Sustainable Development Report 2008 [pdf]
  • Sustainable Development Report 2007 [pdf]
  • Sustainable Development Report 2006 [pdf]
  • Sustainable Development Report 2005 [pdf]
  • Sustainable Development Report 2004 [pdf]
  • Sustainable Development Report 2003 [pdf]