Linking Up Our Customers Beyond the Airport

At a number of our destinations, we have been exploring transport solutions for our passengers that help make their access to environmentally-responsible public transport options beyond the airport more convenient. For instance as an added service in Germany, we have been encouraging the use of intermodal transport that connects our passengers with road or rail once they leave the airport. We have incorporated the German 'Rail & Fly' scheme for several years. German Railways offer set rates to airlines, which we build into an all inclusive rate into our airfares. This can be booked via travel agents, online or via the railway offices, and is used by approximately 30% of our passengers travelling to Frankfurt to catch our flights.

In Hong Kong, we have made arrangement with the Airport Express and Mass Transit Railway (MTR) such that their tickets are available for sale inflight.

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