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Our Business
2.2MB
Overview of 2011
200kB
A Joint Message From the Chairman and the Chief Executive
100kB
Understanding Our Business
99kB
Our Approach
819kB
Our Approach to Managing Our Business Towards a Sustainable Future
100kB
Sustainable Development Strategy
112kB
Approach to Stakeholder Engagement
102kB
Approach to Managing Specific Aspects of the Business
85kB
Progress on 2011 Actions
82kB
Corporate Governance
618kB
Governance of Sustainability
106kB
Risk Management and Sustainable Development
595kB
Corporate Compliance
83kB
Progress on 2011 Actions and 2012 Agenda
85kB
Safety
1.5MB
Overview
91kB
Operational Safety
128kB
Safety Occurrences
92kB
Fatigue Risk Management System
94kB
Passenger Safety
80kB
Food Safety
80kB
Staff Safety
107kB
Alcohol & Other Drugs Policy
80kB
Public Health
81kB
Cathay Pacific Safety Performance Targets
82kB
Progress on 2011 Actions and 2012 Agenda
84kB
Operating Our Flights
889kB
Overview
99kB
Climate Change
482kB
Other Inflight Impacts
82kB
Progress on 2011 Actions and 2012 Agenda
82kB
Managing Our Infrastructure
1.5MB
Overview
110kB
Air Quality and Emissions on the Ground
115kB
Resource Use
264kB
Waste Management and Recycling
142kB
Water
83kB
Sustainable Buildings
133kB
Hong Kong International Airport Expansion Plan
95kB
Progress on 2011 Actions and 2012 Agenda
90kB
Interacting with Customers
766kB
Overview
90kB
Customer Satisfaction
137kB
Customer Service
259kB
Customer Engagement and Education
106kB
Progress on 2011 Actions and 2012 Agenda
87kB
Working with Our Supply Chain
782kB
Overview
89kB
Engaging with Our Suppliers
87kB
Applying the Supplier Code of Conduct
110kB
Timeline for Working with Our Supply Chain
85kB
Sustainable Sourcing
99kB
Involving the Local Community
99kB
Progress on 2011 Actions and 2012 Agenda
89kB
Investing in People and Communities
2.6MB
Overview
102kB
Employee Relations and Engagement
189kB
Engaging with Our Diverse, Mobile Workforce
181kB
Developing a Winning Team
91kB
Community Investment
1.4MB
Progress on 2011 Actions and 2012 Agenda
91kB
About This Report
1.4MB
Overview
87kB
Stakeholder Review Committee
109kB
Independent Assurance Statement
219kB
GRI
261kB
Reporting Methodology
94kB
Abbreviations and Glossary
105kB
Contact Us
97kB
Acknowledgements
169kB
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