At the core of our organisational culture is a 'safety comes first' philosophy which forms the basis of all of our activities. Our primary goal is zero accidents and injuries. Cathay Pacific and Dragonair share the same goals and this is demonstrated by the adoption and implementation of similar safety policies and procedures.

Key issues raised by stakeholders on Safety

Aircraft safety for passengers and staff. Staff health and safety. Emergency response. Health pandemic response.

Food safety

We continue to do our utmost to serve meals that meet the very highest levels of food safety and hygiene. We work with our caterers to create well-balanced meals, minimizing the use of trans-fats, and follow our policy on monosodium glutamate (MSG). Our policies on food safety and hygiene are based on recognised standards, such as the International Flight Catering Association and International Flight Safety Association World Food Safety Guidelines. Our caterers must comply with our strict food safety requirements. In 2010, we introduced revised peanut allergy policy and procedures to better protect those passengers with such allergies.