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Investing in Communities

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Investing in Communities

We continue to support and invest in the Hong Kong community of which we have been a part for more than six decades, through our activities related to aviation, education, health and the environment. In addition, we are actively involved in community initiatives to make a difference at the outport countries wherever we operate. We focus our efforts in those areas near our operations or in projects that matter to us and our stakeholders.

Key issues raised by stakeholders on our Communities
Support for social enterprises. Local engagement. Flexibility and support for staff voluntary work. Reporting on performance data and assessing results of community investment. Be strategic. Adopt best practise models.
Social indicators table
Issue Units 2010 * 2009 ^
Total CX Group workforce 26,564 25,693
by Location
Hong Kong no. 20,475 19,499
China no. 749 840
Outports no. 5,340 5,354
by Employment Type
Flight Crew no. 3,022 2,934
Cabin Crew no. 9,740 9,163
Ground Staff no. 8,120 8,212
Subsidiary Staff no. 5,682 5,384
by Gender
Female % 55 (1) 55 (2)
Male % 45 (1) 45 (2)
by Age Group
Under 30 years old % 27 (1) 27 (2)
30-50 years old % 60 (1) 61 (2)
over 50 years old % 13 (1) 12 (2)
Senior Management from Local Community (8) % 100 92
Employee Yearly Turnover Rate (9)
by Location
Hong Kong % 6 (6) n/r
China % 11 (6) n/r
Outports % 8 (6) n/r
by Employment Type
Flight Crew % 14 12
Cabin Crew % 3 2
Ground Staff % 7 4
Subsidiary Staff % 29 (3) 5 (7)
by Gender
Female % 6 (6) n/r
Male % 8 (6) n/r
by Age Group
Under 30 years old % 12 (6) n/r
30-50 years old % 5 (6) n/r
over 50 years old % 4 (6) n/r
Lost Time Injury Frequency Rate (10) (11)
Cathay Pacific rate 52.1 37.3
Dragonair rate 47.3 38.5
Subsidiary Staff rate 18.4 (4) 23.9 (4)
Number of fatalities due to Group operations
CX Group Staff no. 0 3 (12)
Contractors working within Cathay Pacific/Dragonair premises no. 0 0
Passengers no. 0 0
Average hours of training per year
Flight Crew hrs 47 49
Cabin Crew hrs 38 41
Airport Staff hrs 25 21
Engineering Staff hrs 294 325
Subsidiary Staff hrs 21 17 (5)
Total online learning enrollments no. 158,287 133,490
Employee covered under collective bargaining agreement (13) % 3.4 1.4
Employees receiving performance reviews % 100 (2) 100 (2)
Human rights screening in investment and procurement practices % 100 (2) 100 (2)
Reported incidents of discrimination no. 1 0
Non-compliance cases on product responsibility issues (14) no. 0 (2) 0 (2)
Non-compliance cases on applicable laws and regulations (15) no. 0 (2) 0 (2)

* Covers, CX, KA, 100% owned Hong Kong-based subsidiaries and Air Hong Kong

^ Covers, CX, KA and 100% owned Hong Kong-based subsidiaries

(1) Includes CX, KA, AHK, CPCS, HAS, VLS
(2) Includes CX, KA, CPCS, HAS
(3) Includes CPCS, VLS
(4) Includes CPCS, HAS, VLS
(5) Includes CPCS, HAS
(6) Includes CX, CPCS
(7) Includes CPCS
(8) Includes Executive Directors only
(9) Employee Turnover Rate computed as #of leavers/# of staff for each month and averaged on a yearly basis
(10) LTIFR is computed as (# of injuries resulting in lost time/total workforce hours) x 1,000,000
(11) This is now a combined number for each business unit
(12) Refer to pg. 28 of our Sustainable Development Report 2009
(13) % of employees under collective bargaining agreements are reported where it is applicable and in accordance with local legislation. We only have data for Australian, Canadian, and UK outports.
(14) Includes cabin product, marketing and customer privacy
(15) Includes corruption cases. For details on anti-competition cases, please refer to pg.11 of this report and pg. 84-85 of our Annual Report 2010.

Note:
CX: Cathay Pacific Airways
KA: Hong Kong Dragon Airlines
AHK: Air Hong Kong
CHL: Cathay Holidays
CPCS: Cathay Pacific Catering Services
HAS: Hong Kong Airport Services
VLS: Vogue Laundry