About This Report

Stakeholder Review Committee

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Stakeholder Review Committee
This is the second year a Stakeholder Review Committee was established to gather feedback on the materiality, balance and responsiveness of our Report. This year we invited a representative from our corporate frequent flyers, environmental NGOs, academia and institutional investors to form the committee.

The Committee:

Mr. Philippe Lacamp - Head of Sustainable Development, John Swire & Sons
Dr. Ng Cho Nam, Associate Professor, University of Hong Kong
Dr. Jeanne Ng, Director, Group Environment Affairs, CLP Holdings Limited
Dr. William Yu, Head of Climate Programme, WWF

Review Process

    On 7 March 2011, the Committee met to discuss the following:
  • Does the Report provide appropriate coverage of issues that are material/relevant to Cathay Pacific and its stakeholders?
  • Does the Report content appropriately respond to stakeholder views?
  • Does the Report and our articulated Sustainable Development Strategy appropriately move Cathay Pacific towards being a "sustainable airline"?
  • How could Cathay Pacific improve future reports?

The views expressed are based on individual's perceptions and do not necessarily represent those of their respective organisations.

We welcome how the report identifies and responds to stakeholder views. The disclosure of updated information and progress against its aspirations demonstrates completeness and consistency between the 2010 and 2009 reports. By reporting on both positive performance and opportunities for improvement, more credibility is brought to the Report.

Reporting against each target with both relative and absolute results would enhance reporting. Cathay Pacific is encouraged to continue to identify where there is uncertainty or lack of consensus on particular information (e.g. contribution of aviation to global greenhouse gases, radiative forcing).


We commend Cathay Pacific for making sustainable development an intrinsic part of its business strategy and for involving different disciplines in its management through its SD Steering Group. We encourage Cathay Pacific to continue to disclose on how it integrates sustainable development into decision-making, leadership and implementation.

Climate Change

We support Cathay Pacific in enhancing the awareness of FLYgreener among travel agents, staff and passengers and to actively engage passengers on climate change and offsetting. Cathay Pacific should consider having passengers actively choose whether to offset or not, or even adding it to the ticket price. Cathay Pacific should continue to report on involvement with biofuels and address the interlinked challenges of responsible sourcing and food security.

Environmental Performance

We encourage Cathay Pacific and its subsidiaries to enhance waste management measures, ranging from plastics to food waste. Wherever possible, durable, reusable, biodegradable or recyclable items should replace those that are disposable.


We commend Cathay Pacific for including more information on labour issues within the airline and encourage the increased focus on employee engagement.


Expanded coverage could be provided on the occupational health and safety performance of all of Cathay Pacific's subsidiaries.

Supply Chain

Cathay Pacific is encouraged to outline its approach to proactively addressing the environmental and social impacts of its supply chain, including its audit process, plans to improve suppliers' performance and/or to not work with them if they don't meet their Supplier Code of Conduct.

Our Communities

We suggest that Cathay Pacific enhance its incentives for more employees to participate in community engagement activities, contribute to the preservation of culture at the destinations where the airline flies and increase engagement with Tung Chung in Hong Kong.

Ongoing Leadership on Sustainability

Over the years, Cathay Pacific has been at the forefront of corporate responsibility on sustainability issues. To achieve its own vision of 'being the best airline', it must aspire to be best-in-class in all areas compared with international best practice. We believe Cathay Pacific has the strength of brand and recognition from its peers to lead on substantive sustainable development initiatives. This means being on the forefront of technological change, and setting and moving towards achieving challenging targets. Cathay Pacific has a tremendous opportunity to be the 'market mover'.