About This Report


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Welcome to our second Sustainable Development Report, which covers our sustainability performance - both achievements and challenges in 2010. Our reporting has evolved since 1996, which was the first year we launched our Environmental Report, but our commitment to transparency and accountability remains unchanged.

In this Report, we highlight a list of key stakeholder issues in each section, as well as providing a detailed response on the Report website. The Progress Against Actions and Agenda boxes that were previously at the end of each section are now integrated into one table on the Report website.

In order to ensure that we report accurately, we have engaged independent accountants, PricewaterhouseCoopers to provide an assurance report on selected data in this Report.

Report Scope

We report annually to our stakeholders on the key sustainability issues of the Cathay Pacific Group. This Report covers the 2010 calendar year. In addition to Cathay Pacific Airways and our five 100% owned subsidiaries, this year we have started reporting on one of our associate companies, Air Hong Kong, with a view to increasing disclosure in future reports. New data covered in this Report includes energy consumption and GHG data from four outports (Auckland, Taipei, Manila and San Francisco) and non-GHG data from five outports (Frankfurt, Paris, Karachi, Kuala Lumpur and Sydney).

How we Report

    The content of this Report has been defined by a process of:
  • stakeholder engagement;
  • identification of priority areas set out by aviation industry associations and use of a materiality matrix;
  • reference to the Global Reporting Initiative (GRI) 2006 reporting framework (G3) and the AA1000 Accountability standard; and
  • benchmarking against other airlines.

Measuring our Performance

On measuring our performance, we include commitments across most areas of this Report in a tableon our Report website. It is essential for us to monitor our performance so that we can enhanceinitiatives throughout our operations to better manage our key sustainability impacts.

Views on our Report

We invited a multi-stakeholder committee to review and assess the balance, completeness and responsiveness of this Report. See here shows the key comments from our external Stakeholder Review Committee.

Global Reporting Initiative

The content and quality of the information in our report is guided by the Global Reporting Initiative (GRI) G3 reporting guidelines. The Report Application Level is A+, as checked by GRI.

Data collection and calculation process

This is the second year we are collecting data from our subsidiaries and a number of our outports. Our general approach is to request data owners to confirm the accuracy of their data either through documentary evidence or past operational performance. The Environmental Affairs Department approves the data and checks for any material errors. We recognise the need to continually improve on this process to ensure our data collection and calculation process is robust. To this end, in 2010, we commissioned work on a manual based on the requirements of ISO 14064 to guide the data collection process across our business units. This is expected to be rolled out initially to the Hong Kong subsidiaries in 2011.


We wish to thank Copeland and Partners, Two Tomorrows and Sedgwick Richardson for their assistance in the development and preparation of this Report.

We would like to thank RESET Carbon Limited for their assistance in the collation of environmental data.


The English and Chinese versions of this Report are downloadable from the corporate website at www.cathaypacific.com/cpa/en_INTL/aboutus/sd/sdreport.